Service Rating and Feedback System

Real Voices,

Real Change

Uscan® helps you listen, learn, and lead with a feedback system designed to turn customer input into real-time improvements.

Service Rating and Feedback System

Uscan® helps you listen, learn, and lead with a feedback system designed to turn customer input into real-time improvements.

Collect responses via kiosk or tablet
placed in key areas

Collect responses via kiosk or tablet placed in key areas

Let users scan a QR code or access your
website to submit feedback anytime, from
any device.

Let users scan a QR code or access your website to submit feedback anytime, from any device.

Real-Time Alerts

Feedback Analytics

Feedback Acknowledgement

Act fast when it matters

Get instant notifications when feedback exceeds defined thresholds. Quickly address issues on the ground to improve customer satisfaction.

Insights that power better
decisions

Gain insights with dashboards and data trends. Understand what matters most, optimize services, and drive better performance across teams.

Let users know they’ve
been heard

Send automated SMS or email follow-ups to customers after they submit feedback — keeping them informed, appreciated, and more likely to stay loyal.

Real-Time Alerts

Act fast when it matters

Get instant notifications when feedback exceeds defined thresholds. Quickly address issues on the ground to improve customer satisfaction.

Feedback Analytics

Insights that power better decisions

Gain insights with dashboards and data trends. Understand what matters most, optimize services, and drive better performance across teams.

Feedback Acknowledgement

Let users know they’ve been heard

Send automated SMS or email follow-ups to customers after they submit feedback — keeping them informed, appreciated, and more likely to stay loyal.

Reach out and see how our feedback system can help you boost service quality and
customer satisfaction.

Reach out and see how our feedback system can help you boost service quality and customer satisfaction.